Privacy Policy

Privacy Policy for BahaCare Transport

Effective Date: June 2024

BahaCare Transport ("we," "our," or "us") is committed to protecting the privacy of our clients and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in connection with our transportation services.

1. Information We Collect

We may collect the following categories of personal information:

a. Contact Information:

• Name
• Phone number
• Email address
• Home or pickup/drop-off address

b. Health-Related Information (as needed for service):

• Mobility needs (e.g., wheelchair or stretcher)
• Medical conditions relevant to transportation
• Physician or healthcare provider details (when required)

c. Payment Information:

• Payment method (e.g., card, insurance info if applicable)
• Billing address

d. Usage Information:

• Service preferences
• Ride history
• Feedback and inquiries

2. How We Use Your Information

We use the information we collect to:

• Schedule and deliver transportation services
• Communicate with you about bookings, updates, or emergencies
• Ensure safety and accommodate special needs
• Process payments and issue receipts
• Improve our services and customer experience
• Comply with legal or regulatory requirements

3. Information Sharing

We do not sell or rent your personal information. We may share information only with:

• Healthcare providers (if coordination is required and authorized)
• Payment processors and financial institutions
• Government agencies when required by law
• Service providers under confidentiality agreements (e.g., dispatch software)

4. Data Security

We take appropriate administrative, technical, and physical measures to safeguard your personal data from unauthorized access, disclosure, or misuse.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate or incomplete information
• Withdraw consent (where applicable)
• Delete your data (subject to legal obligations)

To make such requests, please contact us at the information below.

7. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from minors without guardian consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will be posted on our website with the effective date at the top.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact Us

Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.

You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.